Inquiry email and security services · Updated 4 October 2026
Information and purpose
Daesung IDS Co., Ltd. uses only information needed to review product and project inquiries, provide consultation and reply. Required fields are contact name, telephone, product category and inquiry. Company, email, project type and installation area are optional.
Do not enter identification numbers, passwords, identity documents or unnecessary personal information about others. Customers cannot attach files.
Handled through company email
Inquiries submitted with the send button pass through a Google Firebase relay to dsids@dsids.com. Staff review and reply through ECOUNT webmail. We do not create a separate inquiry database or customer inbox on the website.
Previewing alone does not send your inquiry. This form does not save entries in browser storage. Only final submission sends your entries, consent and security-verification information to the relay. If the screen says submission is unavailable, it supports preview only and does not send email. Direct emails are also handled in the company mailbox.
Inquiry email retention and deletion
Information is retained only while needed to handle and answer the inquiry. Staff will delete it promptly upon completion. Where another law requires retention, only the necessary information will be kept separately for the required period.
Deletion covers incoming messages, personal information in replies, trash and separate copies under staff control. This is a staff-managed procedure, not an automatic mailbox-deletion feature of the website. Inquiries being handled remain in the mailbox even though there is no separate inquiry database.
Provider backup and recovery copies, access records and security records are separate from staff-controlled inquiry emails. This notice does not promise an unverified backup retention period or final deletion date. Please use the privacy contact below for related questions.
Consent and choice
You may refuse consent to collection and use. Without consent to required information, online submission is unavailable. Leaving optional fields blank does not restrict inquiries. This form does not request consent to use inquiry information for advertising or marketing.
Access, correction, deletion and other rights
To request access, correction, deletion, restriction of processing or withdrawal of consent, contact the privacy contact below. After verifying your identity, we will handle the request under applicable law and explain any legal restrictions.
Service providers and security
Google Firebase provides hosting, inquiry relay processing and App Check request verification. ECOUNT provides email delivery and mailbox storage. The inquiry relay code does not write message bodies or contact details to ordinary application logs. This does not mean providers keep no infrastructure records.
Inquiry submission is protected by Google reCAPTCHA. DSIDS determines the purposes; Google acts as processor of connection and device information and security cookies for security, spam and abuse prevention. Blocking cookies or security features may prevent online submission; telephone and direct email remain available.
According to Google, Firebase Hosting may retain IP records for a few months and App Check replay-protection tokens for up to 30 days. These records are not deleted when staff delete an inquiry email.
A Korean company email address does not guarantee domestic processing by every service. We do not state unverified overseas processing countries or provider backup periods as established facts. Contact us below about service processing or your rights.
Privacy contact
Contact: Website administrator
Telephone: 02-2633-6466 · Email: dsids@dsids.com
Use these details for privacy questions, access, correction or deletion requests, and withdrawal of consent.